Privacy Policy
Last updated: 19 September 2026
Who we are and our role as data controller
celebchartza operates this website as the data controller under the UK GDPR and Data Protection Act 2018. We are responsible for deciding how and why your personal data is processed when you visit our site or interact with our services related to professional video operations, live signal management, content distribution, camera work and high-quality media feeds for news and broadcasting.
Scope of this notice
This privacy policy applies to all visitors to our website, individuals who contact us through the contact form, and anyone whose personal data we process in connection with our commercial activities in the United Kingdom. It does not cover third-party websites linked from our pages.
Categories of personal data we collect
We obtain personal data directly from you when you use the contact form or browse the site. This includes identification information such as your name and organisation, contact details including email address and telephone number, technical data such as IP address, browser type and device identifiers, and usage data including pages viewed and interaction timestamps. We do not obtain data from third-party sources unless you voluntarily provide it.
Purposes of processing and legal bases
We process your data to respond to enquiries submitted via the contact form under the legal basis of legitimate interests or consent where required. We maintain website security and prevent fraud under legitimate interests. We comply with legal obligations such as record-keeping under the legal basis of legal obligation. We analyse site usage to improve our media-feed services under legitimate interests. Each purpose is limited to what is necessary for that activity.
Whether providing data is obligatory
Supplying personal data through the contact form is voluntary. However, if you do not provide the minimum information needed to respond to your enquiry we may be unable to assist you. Technical data is collected automatically when you access the site and cannot be declined without disabling essential browser functions.
Cookies and similar technologies
We use cookies and similar tracking technologies to ensure the site functions correctly and to understand visitor behaviour. Details of the specific cookies employed, their purposes and how to manage your preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.
Processors, recipients and disclosures
We engage service providers such as hosting companies, analytics platforms and email delivery services to support our operations. These processors act only on our documented instructions and are bound by appropriate contracts. We may disclose data when required by law, regulation or court order, or to protect our rights and the safety of users.
International transfers
Some of our service providers are located outside the United Kingdom. When personal data is transferred to such countries we rely on appropriate safeguards including UK-approved standard contractual clauses or binding corporate rules to ensure an adequate level of protection.
Retention of personal data
Contact-form data is retained for up to two years after the last communication to allow us to respond to follow-up enquiries and meet legal record-keeping requirements. Technical logs are kept for twelve months for security and analytics purposes. Data is deleted or anonymised once the retention period expires unless a longer period is required by law.
Security measures and data minimisation
We implement technical and organisational measures including encryption in transit, access controls and regular security reviews to protect personal data. We collect only the data necessary for the stated purposes and do not retain it longer than required. No security measure can be guaranteed to be completely effective against all threats.
Your data protection rights
Under the UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. You may exercise these rights by contacting us using the details on our Contacts page or by writing to 22 Uxbridge Road, Ealing, London W5 2RJ, United Kingdom or emailing [email protected].
Right to withdraw consent and object to marketing
Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have the right to object to processing for direct marketing purposes or profiling. We do not currently send marketing communications but will respect any future objection.
Right to complain to the supervisory authority
If you believe your data has been processed unlawfully you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.
Children and age restrictions
Our services are intended for professional users in the broadcasting and media industry. We do not knowingly collect personal data from children under the age of 18. If we become aware that data from a child has been collected we will delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are used solely for internal service improvement.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be available on this page with the last-updated date displayed at the top. Continued use of the site after an update constitutes acceptance of the revised policy.